Posts Tagged ‘Analytics’

Top 5 marketing waves you should ride in 2010

Monday, February 8th, 2010 by Jeremy Smith

If you’re a marketer in any capacity and you’re reading this post then I’m 99.9% sure you’ve also read about, or thought about, or discussed some sort of Top 10 list – goals, trends, etc. – for marketing in 2010.  Around the New Year this topic is often fodder for bloggers, trade publications, and the like.  Now that the dust is beginning to settle, and we’re approaching mid February, I’d like to throw my weight around regarding this matter. 

So, in the spirit of Force 5, (which we all know – as indicated by the Beaufort Wind Force Scale – is also a wind speed of 17 to 21 knots and considered most favorable by avid sailors) I’d like to talk about the Top 5 marketing waves you should ride in 2010. 

  1. Social Media:  Don’t ignore it – embrace it – because it’s here to stay.  Consider last nights’ Super Bowl as evidence.  The game is no longer just a three hour advertising window.  Jon Swallen of TNS Media Intelligence states, “It’s now a 3 to 5 week advertising event, with brands focusing on the period leading up to the game, and the period after to do social media marketing.”  Even if you’re not a fan of Denny’s screaming chickens, consider this – in a poll conducted online this month by Harris Interactive “nearly half (48%) of online US adults who watch Super Bowl ads say they will somewhat likely discuss the ads on a social networking site.”  Regardless of scale, and if you haven’t already, you must figure out how to incorporate social media into your marketing mix.   
  2. Mobile:  We talk about it often in our shop – the idea that mobile marketing is about to blow up (in a very good way).  I completely agree with Joe Marchese, President of SocialVibe, when he says, “Mobile will be huge, especially if marketers can build digital campaigns with mobile extensions.  Phones are smarter, networks are faster, and open development is leading to faster innovation.”  Together, these inconceivable truths will prove blissful to direct marketers who have been optimistically yearning for this day to come.  Imagine what lies ahead with geo-targeted marketing now upon us.  Read what else Joe had to say.
  3. Customized/Exclusive Content:  See Mobile (above).  Exclusive offers and customized content, all at your finger tips!  But remember, customization and exclusivity can also be delivered via other channels.  It’s all about using everything in your marketing tool box to make your customers feel special.     
  4. Integration:  Denny’s Super Bowl ads aimed to drive people online to their website, then Facebook.  This is one example of how traditional, outbound marketing tactics can be integrated with inbound tactics (web/SEO, social media) for a greater ROI.  The down economy has forced marketers to be more creative with budgets, but in hindsight it’s also made us better marketers.  So, integrate your campaigns – if you’re not sure how, askCheck out Denny’s efforts.
  5. Measurement/Analytics:  See Integration (above).  If you’re executing integrated campaigns – and you should – then you’ll need to be able to measure them as well.  The catch phrase more and more marketers are becoming familiar with is cross-channel analytics.  Those who can navigate this analytical approach will come out on top – big time.   

Over the next several months, I will report back with updates, findings, and such about the 5 waves we should all be riding.  So if you’re interested, stay tuned and happy sailing.  `J

Understanding Website Traffic

Monday, April 20th, 2009 by John Jambor

As a website owner it’s important to understand website analytics. How many people are going to your website? Are they reading what you have to say? Are they buying your products? There is only one way to know. Good site analytics. The problem is there are so many statistics available sorting through these numbers can be a daunting task. Below, I’ve provided some basic analytic information to help you decipher this numerical nightmare.

Unique Visitor:
A unique visitor is a visitor coming from a single IP address. Basically, if I visit your site today I’m counted as 1 unique visitor. If I return to your site 10 more times from the same IP address I’m still counted as 1 unique visitor.

Visitor:

A visitor is the total number of people who visit your website. If I visit your website 10 times today I’m counted as 10 visitors. Remember, if I make those 10 visits from the same IP address I’m only counted as 1 unique visitor.

Bounce Rate:
Bounce Rate is the percentage of visits where the user enters and exits at the same page of your site without visiting any other pages. So, if I were to visit your home page, look around for a minute, then leave without going to any other pages my visit would be counted as a bounce.

Time on Site:
Time on site is the average amount of time a visitor spends on each page of your website. If your average time on site is 3:11 this means that your site visitors spend an average of three minutes and eleven seconds viewing each page of your site.

Page Views:
Page views are the number of times a particular page is requested from the website server and displayed in the end users browser. If you have a high number of visitors, and a low page view count this means you have a lot of people going to your site but they are not finding it useful. A low page view count usually goes hand in hand with a high bounce rate.

 Hits:
For a long time everyone talked about website hits. Basically, this is a meaningless statistic. Hits count every single item on your webpage that loads; HTML pages, images, links, headers etc. Hits might be important to your site developer to assist with reducing page load times but it means nothing to you as far as site traffic.

Traffic Sources:
Another important stat to keep track of is your traffic sources. This tells you where your visitors are coming from.

The three main traffic sources are:

  1. Search Engines
    This represents the percentage of overall visitors that reached your site via a search engine such as Google or Yahoo.
  2. Referring Sites
    This represents the percentage of overall visitors that reached your site from a direct link on another website.
  3. Direct Traffic
    This represents the percentage of overall visitors that reached your site by typing your unique URL (domain name) into their web browser.

It’s important to know your traffic sources.  This is where your site visitors are coming from. If your Search Engine percentage is high then visitors are finding your site on the first page of Google or Yahoo results. If your referring sites percentage is high then you have a good number of external links to relative websites. Finally, if your direct traffic percentages are high then you have a memorable domain name. Visitors know who you are and how to find your webpage without searching for it.

Improving your website traffic takes a solid understanding of your visitors. Using analytics is your first step in gaining that understanding. If you want to keep the traffic coming, monitor your site statistics on a regular basis, and learn what those numbers are trying to you.