Posts Tagged ‘Force 5’

Reversing the Childhood Obesity Trend (is a Big Idea!)

Thursday, June 24th, 2010 by Jeremy Smith

As a marketer I’m always looking for inspiration, and I’m certain most of us who work in the industry would like nothing more than to conceptually develop and execute the next big idea.  Some of you might wonder what I mean – big idea seems slightly vague I assume.  In this instance I liken a big idea to something that is life changing, or big enough perhaps to become a movement.

For inspiration I need not look further than my own flesh and blood – enter my 3 (“I’m almost 4 dad, then I’ll be 5”) year old son.  Fortunately for my wife and I, our son is an extremely active (perhaps hyperactive) kid who likes to play outside every minute of the day.  Reality dictates that he eventually head indoors to take a bath, then our greatest challenge is getting him to unwind before bed time.  One tactic we execute sparingly is to reward him with 30 minutes of “cartoon time” if he comes inside with little resistance, and takes a bath and brushes his teeth in a timely matter.  That’s when I began to personally experience the power of marketing and advertising, and its effectiveness when geared towards children.

My son already easily identifies with brands such as McDonald’s, Chips Ahoy and Apple Jacks.  And when he sees the ads he utters the words “I want that” almost every time.  As a parent, I simply laugh (at least I did at first) and within 60 seconds or less we’ve moved on to something else.  It’s what transpires next – outside of the home – that was most startling.  Now on any given day, when we drive by a McDonald’s, the following exchange usually occurs: [1] “Daddy I want Chicken Nuggets,” [2] Dad (most often) says “No” and [3] for the next several minutes my son’s world comes crashing down around him.  This same event will also transpire in the grocery store, with the cereal and cookie aisles being most dreadful.

I understand the power of connecting with your target market emotionally.  But as a marketer I’m also wondering if our industry is truly to blame (at least partially) for the prevalent childhood obesity epidemic that has emerged in communities all around our country.  From what I’m hearing and reading (and there’s a lot to read), many people seem to agree.

“For food companies, the children’s market is a top concern. Peddling food to kids is now a $13-billion-a-year business, complete with celebrity- and athlete-endorsed products, and marketing tie-ins with popular cartoons and TV shows. Industry giants such as Kraft Foods, Nabisco, Coke, and Pepsi all compete for prime Saturday morning advertising timeslots — and the name of the game is junk food.”

As recent as 24 months ago the Federal Trade Commission reported that “food and beverage marketers are spending $8.4 billion less to target children as initially thought.”  The FTC report went on to say “food, fast food and beverage makers spent $1.6 billion marketing to children under 17 in 2006.” Many still think this number is too high.

So – what does all of this have to do with a big idea?  For starters, how do we really begin to reverse the childhood obesity trend?  From what I’ve read – and I agree – one perspective gaining momentum is that the paradigm shift must start at the local level.   It’s easier to affect change in neighborhoods, towns and cities, than it is in states, regions or nations.  In this case, the blue print to begin the reversal of fortune for the future of our children starts with individuals in our own communities.  Having said that, who in South Bend (Indiana) and/or the surrounding areas is ready to step up?

In future posts (as it’s evident I have a lot to say about this topic), I will look at barriers (the most common being cost and time), popular channels or mediums being used to affect change (like Refresh Everything or Members Project) and potential advocates (local organizations, groups or leaders) who could help lead the charge.

Have a perspective or idea relevant to this topic?  If so, hit me up at jeremy@discoverforce5.com or visit discoverforce5.com to learn more about the agency I represent, and how we build communities one brand Soul at a time.

Is Your Website Customer-Centric?

Friday, May 21st, 2010 by John Jambor

In case you haven’t noticed the web is changing. There is a huge movement underway toward clean, simple, user friendly websites that promote productivity and, consumer interaction. The average consumer doesn’t care how creative a design team you have or, how technically advanced your development team is. They want information. Honest, peer driven information.

Whether a potential customer is at your site to buy a product, comment on your organization, read reviews, download a podcast or, read your latest blog entry, it’s your job to keep them interested and coming back. This is what customer-centric website design is all about.

So what is a customer-centric website?

Simple.  A customer-centric website focuses on your customers and what they want. Today’s online consumer is not interested in your company, products or services – they are interested in themselves. A customer-centric websites is structured so the customer can easily find what they want or get answers to their questions. By focusing your website on customer benefits and, ensuring a unique user experience, you will not only increase loyalty you’ll generate the much coveted word-of-mouth advertising; both key drivers of online sales.

There are a few basic steps you can take to get started on the road to a customer-centric website
• Clearly define your product or service and how customers will benefit from it
• Make sure your contact information is never more than a click away
• Clearly organized and easily navigable site content
• Place links in consistent locations and include them on every page
• Review your content for spelling and grammar mistakes
• Allow customer feedback on products, services and the site
• Make it easy for customers to get what they want
• Ask customers for a bare minimum of information to register or sign up
• Include in-depth, well written FAQ’s
• Make it easy for a customer to get support

A successful customer-centric website is created by meeting customers’ needs better than anyone else. If you focus every aspect of your website on meeting your customers’ needs you’re much more likely to remain a preferred provider. Remember, your customer is your best source of advertising. Give them what they want and they will tell the world.

Don’t get left behind.  Take the next step toward a true customer-centric website. Contact Force 5 today at 574-234-2060 or info@discoverforce5.com.

Extreme Database Makeover

Wednesday, April 28th, 2010 by Force 5

Move…That…Database

Situation: Upgraded servers, so we needed to move database tables, views and stored procedures from a SQL Server 2005 machine to a SQL Server 2008 machine. We wanted to go through each table, view and stored procedure one by one in order to only move objects that are still in use. We needed a way to do that as accurately and quickly as possible.

Solution: We made use of the SQL Server Script Wizard. The Script Wizard generated the CREATE scripts for each object. We were able to either cut/paste and run the scripts we needed on the new server, or delete the scripts if we didn’t need them. This made the process seamless and straight-forward.

Details:

Accessing the Script Wizard

In SQL Server Management Studio right-click on a database. Go to Tasks > Generate Scripts… This will open up a wizard dialog box.

Using the Script Wizard

The first screen allows you to select the database you want to use. On this screen you can also fast-track to the finish by checking “Script all objects in the selected database”. This will create scripts for all Roles, Users, Schemas, Tables, Views and Stored Procedures. We won’t check that in this article, but that useful option is there if that is what you are trying to accomplish.

Choose Script Options

After you select your database and click Next you will come to an Options screen. We were able to use the default settings here. But there are some useful options to note.

  • Generate scripts for dependent objects(Default: False) – Use this to ensure dependent objects are also scripted for the objects that you select
  • Script Create(Default: True) - Cornerstone of this wizard. This enables creation of scripts for the objects you select.
  • Script Logins(Default: False) – Generates logins for the selected database
  • Script Object-Level Permissions(Default: False) – ***This is an important option*** Set this to True in order to generate the permission scripts (GRANT EXECUTE ON) if you are generating stored procedure scripts.
  • Script Data(Default: False) – Set to True if you want to script out INSERT statements for all data in selected tables.
  • Script Foreign Keys(Default: True) – Scripts foreign keys for tables selected
  • Script Primary Keys(Default: True) – Scripts primary keys for tables selected
  • Script Triggers(Default: False) – Scripts any triggers that are related to tables selected

Choose Object Types

This is where you select what object types you want to generate scripts for (Database roles, Schema, Stored procedures, Tables, Users, Views).

Following this you will be taken through screens for each object type you selected.  Here is where you select the specific objects whose scripts will be generated.

Output Option

Here you can either Script to a file, Script to Clipboard or Script to a New Query Window.  We scripted to a query window and that worked great.

Finished

Go to Finish and the wizard will generate the scripts that you selected.

Notes

The constraints and permission assignments are all located in the last section of the generated scripts.  This is to ensure that the objects have been created before trying to assign permissions to them.

MSDN Article: How to: Generate a Script

In Conclusion

This wizard is a powerful, yet simple tool that makes data migration more manageable.  Trying to do this task object by object would be very cumbersome and impractical.

If you are in need of any advice or have a data migration project that you need help with please feel free to contact us here at Force 5.

Its Springtime! – Time to dust off that Brand.

Thursday, April 22nd, 2010 by David Morgan

With spring time comes spring cleaning. Dusting off the shelves, cleaning out the garage (still need to do that!…), and just a general wash down and clean up – it’s work, but it really feels good when you are all done!

Spring is a great time of year. Finally, FINALLY, the color green returns, flowers sprout, and everyone has a little more spring in their step as the sun gradually warms up the world.

So how about spring cleaning your brand? In the winter of 09, (actually all last year) many companies “hunkered down” just to make it through the recession. Amidst the layoffs and reduced sales, marketing and promotional activities also took a hit. Even though studies have shown that those who kept up their marketing activities in bad times come out of recessionary periods earlier and faster than those who didn’t –many companies just couldn’t do what they needed to do in regards to Brand building and marketing.

Now’s the time to get started.

Your brand is you life blood, it’s who you are—the soul of your company. EVERY marketing tactic, whether it’s a web site, a business card, or how you answer the phone is part of your brand.

Dusting off your Brand-

Let’s look at some basics to get you started this spring. We ask the question of our clients—Who are you, What do you do, and Why does it matter? These questions seem simple enough—but sometimes hard to answer—especially that last one.
You’ve heard the phrase “elevator speech”. That’s when someone says “Tell me about your company” when at a party, a trade show, or at lunch—or yeah, on the elevator. Do you have a concise statement that can answer all three questions? Do some work this spring on your elevator speech. The process of thinking through this is invaluable. After the elevator speech, you might be asked—“Wow, tell me more…” That’s when you might want to tell your back story…

Back Story-

I really like this concept. Every Brand should have a Back Story. Basically, the premise is that every brand has a story—a story of how they got started, why they do what they do…. Brands don’t start at launch, they’ve been around awhile, and they have a story. And though a brand’s franchise is an important statement that tells us who the brand is, it doesn’t tell how the brand was born, or why it came to be. That’s why every brand needs a back story. Or else, why should anyone trust that brand? After analyzing a few brands’ websites and history, it was easy to see the ingredients in a great brand story: information delivered straight from the source and authentic. With authenticity comes transparency and credibility. The voice of the back story – whether that’s the company president or the employees also lends itself to credibility.

Look at these Stories:
One of my favorite companies is Kashi. Great marketing. Their story is told from both their marketing team and their product developers, inviting consumers to “meet us” on their website. Did you know they only have 70 employees?
Another one is Ocean Spray. Their story is told by a collective of three cranberry growers, citing their history as well as the history of cranberries and grapefruit.

And the back story isn’t just a timeline and history of when Grandpa started the company, it’s the story of why.
What our brand samples are doing is a key example of a brand connecting with consumers on their level—a personal level. They’re not talking down to consumers – they’re talking with consumers. And with that approach, it opens up dialogue between the brand and the consumer.

So, as part of your spring cleaning, do you have a concise elevator speech and brand back story? Sit out on the porch, watch the season come alive, and dust off your brand. Happy Spring from Force 5!

I Need a New Website – Now What Do I Do?

Wednesday, April 14th, 2010 by John Jambor

You finally decide your company needs a new website, but you have no idea who to call. You check the yellow pages, Google web design, ask friends and family, and you’re still overwhelmed with all the choices. Who do you call when your brother-in-laws sisters boyfriend will do the job for $500. “We Are Web Sites”, the best web shop on the internet, will build your site for $2,000 and, “The Interactive Agency” down the street wants ten times that amount for a website and an integrated marketing campaign.

It doesn’t matter if you’re an online expert who knows all the new technology or you know about this “World Wide Web thingy” that’s kind of cool, picking a company to build your website can be a daunting task. In the following article I will explain some of the key differences between a web shop and an interactive agency and what you should expect from both.

Your Brother-in-Laws Sisters Boyfriend

Don’t do it! No really; don’t do this. After months of stress and frustration (because the basketball game with his buddies was more important than working on your site) you will end up with a website that looks like, well, you paid $500 to your brother-in-laws sisters boyfriend to build. Remember your website is the face of your company to millions of online people. Is this the image you want to portray?

The Web Shop

There are several different types of web shops. There is the design centric shop, the technology centric shop and the canned – just add your own copy and pictures and have an online presence today – type of shop. With the design centric shop your site will look great. It will portray exactly what the designer thinks of your company. With the technology centric shop your site will have all the bells and whistles whether you use them or not, and with the canned shop you will be forced to form your site around their cookie cutter solution.

No matter which of the three “web shop” solutions you choose there are several constants you can be sure of. Your business needs, determining who your consumer is and what they are looking for, search engine optimization, and your overall marketing plan will not be considered. Now, I’m not saying these are bad designers and programmers. They are probably great at what they do. What I am saying is that they either don’t have the time, desire, or knowledge to create the true online tool your business and your customers deserve.

The Interactive Agency

The interactive agency approaches websites as an extension of your entire marketing plan. They focus on your brand, and integrating your digital marketing campaigns into your overall marketing plan. The starting point for any interactive agency is learning who you are, learning your competition and, understanding your consumer. The second step is information design. Interactive agencies take what they learned in the first step and organize it in a way that creates straight forward navigation, and presents information on your website to best meet your consumer’s needs. This is the heart of a consumer centric website. For a detailed look at consumer centric websites watch for my next blog. Step three consists of the actual site design and build. Interactive agencies utilize a team of highly skilled designers and programmers to create your website. The design team creates an aesthetic, yet simple to use, look and feel focused on keeping the consumer engaged. The programming team takes into account consumer usability, accessibility and, search engine optimization. When complete your website will pass all validation testing, and will be well guarded against common hacking practices.

The job of the interactive agency doesn’t end with completion of your website. Your Website is only the beginning, the creation of what should become the backbone of your entire marketing plan. Now it’s time to look at, among other things, social media, pay per click campaigns, banner ads, email campaigns, product specific micro sites, personalized URL’s (PURLS) and, integration of digital marketing into traditional marketing efforts. The interactive agency is never far away. As your strategic partner they will routinely review, test and recommend upgrades to ensure it remains up to date, relative in search engine results and, in compliance with the latest best practice recommendations.

So now you understand that yes, anyone can build a website but to get the most out of your marketing efforts an interactive agency is the best solution. To find out how your business could benefit from using a full service interactive agency call Force 5 today at 574-234-2060 for send us an email at info@discoverforce5.com to schedule your discovery meeting.

Generating creative ideas for your brand or company

Monday, April 5th, 2010 by Jeremy Smith

Lately, we’ve been busy – busy ideating that is.

Ideating – which is a fancier term for brainstorming – is a core necessity or foundational step within an advertising and marketing agency’s process of generating creative ideas.

In almost every case, these creative ideas deliver a need or provide a solution to a client problem.  However, good ideas don’t have to be limited to only serving clients (although being paid for good ideas is crucially important).  Reinventing the company website, modifying new business collateral materials or working on a pro-bono campaign can be extremely empowering and beneficial in boosting morale.  Simply put, creative ideation is an enjoyable way to get lots of fresh ideas out on the table and get everyone thinking and pulling together!

Where do you start?  What are best practices?  Sounds like a perfect opportunity for another Force 5 – Top 5 list.  Without further ado, the following rules serve as our guiding light to productive ideating:

  1. Come prepared to participate
    • The meeting requester should provide a pre-reading assignment (like an initial creative brief or client contact report) so everyone knows the key objective(s) in advance
    • Do some preliminary research.  Consider the basics like the brand or the company and their competition– but dig deeper
    • Independently ideate and bring at least one, well thought-out idea to the meeting
  2. The moderator is the captain
    • Arrange for 75-90 minutes of discussion.  I find that one hour is often not enough, but participant’s schedules may dictate the desired duration
    • Have a plan!  Think about what you must take away from the meeting by scripting key questions in advance
    • Keep it moving.  Don’t interrupt or cutoff a speaker, but after a specific idea or topic has been exhausted transition to the next discussion point
  3. All ideas are good ideas
    • Withhold criticism.  Someone else’s idea may spark a separate idea later in the process – so don’t automatically discard an idea because you don’t think it has merit
    • Specifically avoid saying “no” and “we can’t” – these words can derail the session because the people being told no will often shut down and stop contributing to the discussion
    • Instead, build on the idea by implementing the “yes, but…” scenario – “Yes (I hear what you’re saying, even though I might not agree) but perhaps we could consider…”
  4. Capture as many ideas as possible
    • Use large post-it notes or a white board to capture all of the ideas in writing, so everyone can see what is being encapsulated and can build on the ideas later in the process
    • Try to organize ideas by category but remember the most important thing is to capture as much info as possible – if you can’t easily categorize simply jot-down in chronological order
    • If need be, politely stop the person speaking and ask them to succinctly restate their idea to make certain  you’ve accurately depicted all of their key points
  5. You’re done, now what?  (post-ideation)
    • Immediately following, write up all of the ideas and distribute to everyone who participated.  Ask them again to confirm that you’ve accurately captured all of their ideas
    • Time permitting, leave the ideas up on the wall – this allows people to come back and build on all of the ideas afterwards (because sometimes it’s good to step away, then come back)
    • Determine if another ideation meeting should be scheduled.  Perhaps you didn’t’ get as far as you would have liked, or maybe you’d like to drill down even further

Need help generating creative ideas for your brand or company?  Let Force 5 play a role in assisting you and your organization in meeting and exceeding your marketing objectives.  We’ve love to ideate a solution for you!

The Bean Brand

Thursday, March 11th, 2010 by Deb DeFreeuw

L.L. Bean is taking a leap into new territory! They are creating a brand extension called L.L. Bean Signature. The new line is a collection for men and women with updated styles and cuts. One of their new offerings is called the “Plain Weave Signature Suit,” and sells for just over $200.00. I have looked at the video preview on their website and I can’t wait to see the whole line when it rolls out on March 15th! The clothes are still “outdoorsy” in a way, they still utilize plaid, denim and twill, but they look closer in design to Ralph Lauren than the traditional, more conservative L.L. Bean.

I went to the L.L. Bean website to look around and compare the new line to their current line. I also found a video on YouTube with the story of how L.L. Bean started, with the Bean Boot. Employees were featured and talked about how much they love working at L.L. Bean and how they are committed to quality. When they see a box in a store with a number on it that they recognize from shipping, they take pride in knowing they packed that box. L.L. Bean is doing everything right; they are living their brand from the inside out. Their employees believe in the product they manufacture and sell, they are brand ambassadors.

Because L.L. Bean has such strong core brand equity, the new L.L. Bean Signature line will be expected to live up to that standard offering high quality clothes at a reasonable price and great customer service. I am certain that is exactly what they will offer!

L.L. Bean has already proved they have brand “extendibility.” Everything from backpacks, furniture for indoors and out, canoes and even branded a line of Subaru cars has sported the L.L. Bean name. Obviously consumers have a strong association to the brand name and trust that it will offer what it claims.

The heart and soul of L.L. Bean lives on, that is brand. Here at Force 5 we specialize in helping companies reconnect or discover their “soul” and then bring everything into alignment with what makes them distinct. That message of distinction is then conveyed both internally and externally. If you are ready to discover your soul, let us know – we’re ready to put on our Bean boots and dig in!!

SQL Case Study – Convert data rows to columns

Friday, March 5th, 2010 by Force 5

We recently had a project that involved putting together a survey.  This survey was comprised of almost 150 questions.  As we brainstormed the best way to construct the data tables to store this information, the thought of a table with 150 columns made us cringe.  Time constraints also called for something we could put together relatively quickly.  We decided to create a table that stored each question as a row of data.  Then we made a table that referenced the primary key of the question table along with the user’s answer to that question.  So instead of having a table with 150 columns, we have one table with 150 rows and another table that stores a data row for each question answered on the survey.  Now if a question needs to be added or removed from the survey all that needs to happen is add or remove a row from the questions table.

It also made collecting the survey data through a ASP.NET Web Site a lot easier, but that can be a future blog topic.

All of that was a setup for displaying the following solution that we created.  In order to display the data correctly for reporting purposes we needed to be able to transform the 150 rows of data in the questions table into a table with that data as column names.  In simpler terms, we needed to convert a set of data rows in table columns in a temporary table. Then we needed to be able to populate that table with the data from the answers table.

Here is the solution we came up with using the power of a stored procedures in Microsoft SQL Server.

CREATE PROCEDURE [dbo].[Survey_Answers]
AS
BEGIN
	SET NOCOUNT ON;
 
	-- Declare variables
	DECLARE @QuestionID varchar(20), @sql varchar(MAX)
 
	-- Create empty temporary table with id column
	CREATE TABLE #tempTable (SurveyID int NULL)
 
	---- Insert Columns into pivot table ----
	-- Declare cursor to loop through table
	DECLARE curQuestions CURSOR FOR
	SELECT     QuestionID
	FROM         Survey_Questions
 
	OPEN curQuestions
 
	FETCH NEXT FROM curQuestions INTO @QuestionID
	WHILE @@FETCH_STATUS=0
	BEGIN
		-- Defines each column
		SET @sql = 'ALTER TABLE #tempTable ADD ' + @QuestionID + ' varchar(1024) NULL'
		-- Executes the command which creates the column in the temp table
		EXEC(@sql)
		FETCH NEXT FROM curQuestions INTO @QuestionID
	END
 
	-- Clean up cursor
	CLOSE curQuestions
	DEALLOCATE curQuestions
	---- End of Insert Columns section ----
 
	---- Insert id values into pivot table ----
	-- Create rows in temp table using IDs from Survey table
	INSERT INTO [#tempTable] (SurveyID)
		SELECT     SurveyID
		FROM         Survey
 
	---- Insert data into pivot table ----
	-- Loop through each row in Survey_Answers
	-- Update values in pivot table
 
	-- Declare variables
	DECLARE @SurveyID int, @QuestionID2 varchar(20), @Answer varchar(1024), @CurrentSurveyID int
 
	-- Initialize variables
	SET @CurrentSurveyID = -1
	SET @sql = ''
 
	-- Declare cursor to loop through table
	DECLARE curAnswers CURSOR FOR
	SELECT     Survey_Answers.SurveyID, Survey_Answers.QuestionID, Survey_Answers.Answer
	FROM         Survey_Answers INNER JOIN
						  Survey ON Survey_Answers.SurveyID = Survey.SurveyID
	ORDER BY Survey_Answers.SurveyID
 
	OPEN curAnswers
 
	FETCH NEXT FROM curAnswers INTO @SurveyID, @QuestionID2, @Answer
	WHILE @@FETCH_STATUS=0
	BEGIN
		IF @CurrentSurveyId<>@SurveyId
			BEGIN
				-- This will run at the end of a set of questions related to one survey
				-- And initializes variables for next set of questions
				IF @sql<>''
					BEGIN
						SET @sql = STUFF(@sql, LEN(@sql), 1, ' WHERE (SurveyID = ' + CONVERT(varchar, @CurrentSurveyId) + ');')
						EXEC(@sql)
					END
				SET @sql = 'UPDATE [#tempTable] SET'
				SET @CurrentSurveyId = @SurveyId
			END
 
		-- Update values in pivot table
		SET @sql = @sql + ' ' + @QuestionId2 + ' = ''' + @Answer + ''','
		FETCH NEXT FROM curAnswers INTO @SurveyID, @QuestionID2, @Answer
 
		-- This section takes care of the last row since it will not go through the IF @sql<>'' code above. Uses same code as that section
		IF @@FETCH_STATUS = -1
			BEGIN
				SET @sql = STUFF(@sql, LEN(@sql), 1, ' WHERE (SurveyID = ' + CONVERT(varchar, @CurrentSurveyId) + ');')
				EXEC(@sql)
			END
	END
 
	-- Clean up answers cursor
	CLOSE curAnswers
	DEALLOCATE curAnswers
 
	-- Select values from created table
	SELECT     [#tempTable].*, Survey.DateCreated
	FROM         Survey INNER JOIN
		[#tempTable] ON Survey.SurveyID = [#tempTable].SurveyID
	ORDER BY Survey.SurveyID 
 
	-- Clean up the pivot table
	DROP TABLE #tempTable
END

Let us know what you think about our approach or if you have any questions.

Okay…It’s Finally 2010…Now What?

Thursday, February 25th, 2010 by David Morgan

Unfortunately last year many business’s pulled back on their marketing and advertising efforts. “Well, something had to give”, a business owner told me. Unfortunately, marketing initiatives may have been the last thing he wanted to pull in a bad economy. Study after study has shown that during down times, the companies that continued marketing came back to “the black” quicker and stronger than those who pulled the blanket over their heads and waited for the storm to pass. However, money is money….and when you don’t have it….or want to keep what you have as much as possible, you try to focus on the most effective method for creating ‘awareness’ without breaking the bank. Many of our clients are saying their objective this year is to create awareness of their company and product and grow the business.

“All I need is a new brochure!” my business friend cries. But that approach is tactical. A new web site, a couple of print pieces, maybe a new logo—those are only tactics that need to be driven by a strategy—a marketing plan—and that plan HAS to be driven by brand. Without brand strategy, his brochure is just a waste of a good tree.

It’s all about the brand. At Force 5, we believe that to increase awareness and business, it’s essential to establish a powerful and consistent brand image.

So why is brand development so important, and why now? Brand development is an investment – a proven investment. A good brand sets you apart from the crowd. Your brand is your evidence of distinction, what makes you different and unique from your competitors. Without distinction, you’re just another vendor, brand X. Without distinction, you could be just a commodity. And we all know how commodities are traded—price-the lowest price. When price is the only measurement of value of your company or product-you lose. If you are fighting in the trenches with only the lowest price, you are fighting everyone in the marketplace. And in today’s economy, when everyone is looking to get back on track—the low price game is being played hard.

However, when you have distinction, a proven and defensible brand, you rise above the fray. You can command higher prices, you are a leader.

A good brand means equity –true value to the company. There are examples of proven brand equity on a national and local scale. Coca Cola is ranked number one on Interbrands top 100 global brands of 2009, a spot they’ve held for nine consecutive years, and their brand alone accounts for 51% of the company’s stock market value. That’s millions and millions of dollars. What would it cost you to buy the name Coca Cola—not the plants, not the product—just the name??…That’s brand equity.

Your brand differentiation carries more weight today than ever before.

Fortunately, no matter how young or old your business is, you can still bring your brand to life. You can help an existing brand evolve or you can develop strategies to re-establish your brand.

At Force 5, we ask our clients—Who are you, What do you do, and Why does it matter? On the surface, these are easy questions, but sometimes tough to answer…

Our brand discovery process, called “Soul Searching,” provides the perfect insight into a company’s distinction. When we facilitate a session, we recruit the CEO, VP marketing, marketing managers, sales managers, folks from operations and sales people with the clear pulse on the buyer. We spend hours in a process of distilling information. From simple facts, to identifying unique value propositions, we build in a delivery mechanism by empowerment and incentives like training, technology or new customer service guidelines to assure that the newly created brand distinction is delivered constantly and consistently. The outcome is the foundation for the new or revisited brand strategy and a crystal clear and memorable internal and external brand communication. Why involve the CEO? Because brand development is not a marketing initiative, it is a corporate initiative. It must start at the top, and permeate from the President down to each and every worker. When everyone has shared in the authorship of your brand’s unique distinction, then it becomes the foundation of all production, marketing and sales initiatives.

So, It’s 2010—What’s your brand?

Top 5 marketing waves you should ride in 2010

Monday, February 8th, 2010 by Jeremy Smith

If you’re a marketer in any capacity and you’re reading this post then I’m 99.9% sure you’ve also read about, or thought about, or discussed some sort of Top 10 list – goals, trends, etc. – for marketing in 2010.  Around the New Year this topic is often fodder for bloggers, trade publications, and the like.  Now that the dust is beginning to settle, and we’re approaching mid February, I’d like to throw my weight around regarding this matter. 

So, in the spirit of Force 5, (which we all know – as indicated by the Beaufort Wind Force Scale – is also a wind speed of 17 to 21 knots and considered most favorable by avid sailors) I’d like to talk about the Top 5 marketing waves you should ride in 2010. 

  1. Social Media:  Don’t ignore it – embrace it – because it’s here to stay.  Consider last nights’ Super Bowl as evidence.  The game is no longer just a three hour advertising window.  Jon Swallen of TNS Media Intelligence states, “It’s now a 3 to 5 week advertising event, with brands focusing on the period leading up to the game, and the period after to do social media marketing.”  Even if you’re not a fan of Denny’s screaming chickens, consider this – in a poll conducted online this month by Harris Interactive “nearly half (48%) of online US adults who watch Super Bowl ads say they will somewhat likely discuss the ads on a social networking site.”  Regardless of scale, and if you haven’t already, you must figure out how to incorporate social media into your marketing mix.   
  2. Mobile:  We talk about it often in our shop – the idea that mobile marketing is about to blow up (in a very good way).  I completely agree with Joe Marchese, President of SocialVibe, when he says, “Mobile will be huge, especially if marketers can build digital campaigns with mobile extensions.  Phones are smarter, networks are faster, and open development is leading to faster innovation.”  Together, these inconceivable truths will prove blissful to direct marketers who have been optimistically yearning for this day to come.  Imagine what lies ahead with geo-targeted marketing now upon us.  Read what else Joe had to say.
  3. Customized/Exclusive Content:  See Mobile (above).  Exclusive offers and customized content, all at your finger tips!  But remember, customization and exclusivity can also be delivered via other channels.  It’s all about using everything in your marketing tool box to make your customers feel special.     
  4. Integration:  Denny’s Super Bowl ads aimed to drive people online to their website, then Facebook.  This is one example of how traditional, outbound marketing tactics can be integrated with inbound tactics (web/SEO, social media) for a greater ROI.  The down economy has forced marketers to be more creative with budgets, but in hindsight it’s also made us better marketers.  So, integrate your campaigns – if you’re not sure how, askCheck out Denny’s efforts.
  5. Measurement/Analytics:  See Integration (above).  If you’re executing integrated campaigns – and you should – then you’ll need to be able to measure them as well.  The catch phrase more and more marketers are becoming familiar with is cross-channel analytics.  Those who can navigate this analytical approach will come out on top – big time.   

Over the next several months, I will report back with updates, findings, and such about the 5 waves we should all be riding.  So if you’re interested, stay tuned and happy sailing.  `J